Grab a coffee, chat with some collegues and get yourself set up for an exciting day of networking and learning.

Jason Travis, our MC for the day, will get everyone across the program and who else is in the room. Matthew Monaghan, CEO of the FCA, will provide an update on strategic issues impacting on both franchisees and franchisors.

Greg Nathan, Founder of the Franchise Relationships Institute, will facilitate a series of small group discussions to identify common challenges and important topics for everyone in the room.

Jim Softsis, Managing Partner, Findex will facilitate this panel exploring how leading brands are using data and Performance Groups to improve franchisee profitability.

- Michael Ermer, General Manager, Boost Juice, leading 400 stores with a strong multi-unit program.
- Malcolm Price, Poolwerx's largest Multi-Unit Franchisee with 4 stores and 10 vans.

Darryn McAuliffe, CEO, FRANdata, will facilitate this panel exploring the impact of funding options on ROI, and strategies to craft the best financing deals.

- Andrew Benefield, Chief Development Officer, Chatime, overseeing the ongoing growth of 167 stores.
- Damien Coppolecchia, Multi Brand and Multi-Unit Franchisee with 12 City Cave and Anytime Fitness Centres.
- Andrew Phelan, Director, Liston Newton Advisory, an experienced financial mentor for fast growing business owners.

Grab a snack, network with colleagues and check-in on urgent business.

This session, facilitated by Greg Nathan, will explore how to determine if a franchisee is ready for expansion, and how to help them to ramp up as quickly as possible.

- Nathalie Hesse, General Manager, ANZ Mobile Lending, leading over 400 franchisees.
- Jarrod Montigue, National Operations Manager, Roll’d, leading over 125 stores.
- Selina Bridge, CEO, KX Pilates and FCA Board member.

This session, facilitated by Tracey Leak, will explore the hottest issue facing multi-unit franchisees today - how to retain good staff.

- Sue Stone, COO, Flipout, and ex-high achieving multi-unit franchisee.
- Jason Keen, Red Rooster franchisee with unique strategies for building a culture of staff retention.
- Ashley Taylor, Senior Customer Success Manager, SEEK, and an expert on recruitment strategies.

What do franchisees need from their franchisor as they grow in size, who do they want to engage with, and how do they want these services delivered?

- Mitch Hardy, Regional Manager, Anytime Fitness, supporting 250 locations.
- Daniel O'Connell, Just Cuts multi-unit franchisee, operating 8 high performing salons across 3 States.
- Tim Jensen, Head of Operations, Chatime Group, and a highly experienced multi-brand franchisor executive.

How do you build a culture that focuses on looking after people while also delivering high performance results?

- Kerri Wane, CEO of San Churro, awarded as one of Australia's top 5 franchise executives.
- Glen Parsons, Nurse Next Door, Multi-Unit Franchisee with an international brand renowned for their high performance, caring culture.

What's the right balance for franchisors to engage with their multi-unit franchisees on strategy and expansion opportunities, while maintaining leadership control?

- Nikki Richardson, Director of Operations for the innovative Guzman y Gomez group who currently have 180 locations.
- Peter Hull, Founder & CEO, Fitstop, one of Australia's fastest growing fitness franchises.
- Doug Downer, CEO, Franchise Ready, a leading franchising expert also known as 'The Franchise Guy'.

This session, facilitated by Peter Fiasco, Head of Franchising at Kwik Kopy, will explore how franchisees can mentor high potential managers to become future partners.

- Sylvia Balan, highly successful and experienced Multi-Unit Franchisee with Fernwood Fitnes
- Jaime Strong, Multi-Unit Franchisee of 3 high performing City Cave Centres.

Enjoy a relaxed lunch with colleagues, catch up on some work, or just chill.

This is your opportunity to share ideas and learn from others in dynamic small group discussions covering hot topics such as preparing to take on additional units,
using staff incentives to drive performance, turning around under-performing units, reducing financial risk during expansion, systems to help you work more on the business, maximising profitability and cash flow, managing burnout and keeping your energy up and lots more.....

Refresh, network and discuss what you've learned to date

Hear strategies and research insights from Emily Jaksh, Founder of HR Gurus, and leading expert in mentoring young people, on how to engage and retain the next generation - a vital topic for multi-unit owners.

The inside stories of how successful multi-unit operators have seized oportunities and overcome adversity to build and maintain successful businesses.

Facilitated by Tracey Leak with;

- Dan Mesiti, one of Boost Juice's most successful franchisees and FCA Board Member.
- Emma Glazebrook, owner of 3 MBCM Strata franchises and mentor for women in business.

An opportunity to discuss with peers what you've learnt and what you will be taking back to your business.

Networking drinks. Unwind over an enjoyable drink with old and new friends and colleagues.